What if I got something that I didn’t order or an item that didn’t match the picture? March 20, 2024 14:56 Updated If you have any issues with your order, please contact us at hello@eileenfisherrenew.com for assistance. Related articles Can I make an Exchange? How do I return my Renew items? Can I combine multiple returns? What is the Renew online return policy? Can I mail my Return and Trade-in together in the same package?