Returns & Exchanges
- What do I do if I sent the wrong item?
- Why isn’t my return label opening?
- How do I return my Renew items?
- How long is my return label valid?
- What is the Renew online return policy?
- Can I take my return to Trove warehouse?
- Are returns free?
- Can I take my return to a store?
- Can I mail my Return and Trade-in together in the same package?
- When can I expect my refund?
- Can I combine multiple returns?
- What if I got something that I didn’t order or an item that didn’t match the picture?
- Can I make an Exchange?